Parcels shipped within Denmark will normally take 1-2 working days to deliver. Parcels shipped to countries within the EU normally take around 1-2 working days. International orders going overseas will normally take 3-5 working days. Please have a look at our Shipping page for more information.
We are unfortunately not able to make address changes for orders which have been placed outside of our normal working hours Monday - Friday: 9 am to 4 pm (CET).
You are able to change the address for your order from Pas Normal Studios if the order has been placed in the above-mentioned hours or until you get the email about the completed order.
Please get in touch with our Customer Care team as soon as possible if you need to make any address changes.
Your tracking link will automatically be sent as a confirmation email when your package has left our warehouse. If you haven’t received this information, be sure to check your spam inbox or Please get in touch with our Customer Care team.
Please note that local import duties vary by country and region. These taxes are to be paid by the customer.
Be aware, if you refuse the shipment due to local import duty & tax, the parcel will automatically be returned to Pas Normal Studios. In this case, Pas Normal Studios reserves the right to charge the customer a $30 administration fee.
Duty Delivery Paid in selected Territories
Applicable tax and duty are shown at checkout in the following territories:
Orders in these territories will be sent with taxes and duties paid. Therefore, no further import duty or tax will be payable after the order has been placed on PASNORMALSTUDIOS.com
For more specified information on taxes for your delivery country, please get in touch with our Customer Care team for clarification.