Parcels shipped within Denmark will normally take 1-2 working days to deliver. Parcels shipped to countries within the EU normally take around 1-2 working days. International orders going overseas will normally take 3-5 working days.
As long as the parcel has not left us yet you'll always be able to make changes in the delivery address. Please send an email firstname.lastname@example.org with your order number and with the correct address and we will change it for you as soon as possible.
Your tracking link will automatically be sent as a confirmation email when your package has left our warehouse. If you haven’t received this information, be sure to check your spam inbox or reach out to our support team for assistance.
Please note that local import duties vary by country and region. These taxes are to be paid by the customer.
Be aware, if you refuse the shipment due to local import duty & tax, the parcel will automatically be returned to Pas Normal Studios. In this case, Pas Normal Studios reserves the right to charge the customer a $30 administration fee.
For more specified information on taxes for your delivery country, contact email@example.com for clarification.